While not always a desirable event, there are periods in which economic activity falls under a recession. Even in years with economic growth, there can be quarters in which economic conditions are not the best. In these cases, it is important to ensure your business can thrive through these events and come out with sustainable growth for the years ahead. How do you prepare your business ahead of a potential recession? Here are several tips you can apply with your team. | Read More →

In business and in freelance projects, the negotiation of price plays a big part in getting new contracts as well consolidating customer connections. There may be circumstances and conditions in which it is in your best interest to raise rates for customers. How do you balance raising your service rates while maintaining good relationships with customers? Here are several ways to communicate a service rate increase with your customers in this situation. | Read More →

Why should you support your local businesses? Because small businesses help support your community by providing jobs to workers, as well as generating tax revenue for municipal services and schools. This article explains how to support local businesses. | Read More →

Online apps are convenient and allow us all to perform simple transactions with ease. However, some businesses regard apps as a way to avoid dealing with their customers. Customer service hasn't gone away; here's how to use your customer service app to maximise customer satisfaction while still retaining the personal touch. | Read More →

Establishing a successful business is no easy feat, but even more difficult is the process of scaling that business to long-term success. This article will discuss ten highly effective strategies for scaling your business. From hiring a PR firm to help increase brand exposure to the benefits of cloud computing, there are many practical steps you can take to grow your business in an increasingly competitive world. | Read More →

When it comes to many start-ups and businesses, it is a common standard to accept all clients and requests that come your way. In most cases, you may need the additional business in order to maintain revenue and sustain growth. There are some cases in which the onboarding of new clients may affect ongoing projects that are important and time-sensitive. In these cases, it may be in your best interests to turn the client down and refer them to another vendor. How do you do this without feeling bad about it? Here are professional ways you can turn down clients at your business. | Read More →