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Writer FAQ's
Getting Started
Where can I find the Writer's Guidelines?
You can view the Writer's Guidelines here. Remember, these guidelines are in place to ensure consistency in the articles we offer our customers. Following these guidelines is a must. They are straightforward and easy to follow. Read them and adhere to them. Doing so will save you a great deal of frustration.
How do I change my Email Address?
To change your email address please email support.
Login Problems?
- The website tells me that my email address is not registered: Please double check that you're entering the correct credentials. If the problem persists, please contact Support
- When I try to login it says my account is unconfirmed: We send out an email to confirm your email address, please check your spam and junk mail folders for this email and be sure we are not being blocked.
- I still can't login: Passwords are case sensitive be sure you enter it in exactly how you see it.
- If you're still having trouble you can reset your password.
Why can't I login to the forum?
The login is separate from the main site and requires a unique set of log in credentials.
How long does it take to review my article?
In general we try and review articles as fast as we can, but generally they're reviewed within 3-5 business days. There are many factors that influence how fast an article is reviewed so this is a very rough guideline. If you've submitted an article for a customer's Request, it will be prioritized and reviewed faster than usual.
Articles must be submitted according to our guidelines for many reasons. Customers need to be able to purchase content that can be easily read and placed on their websites. Our Editors see dozens of articles per day, which means that articles must be formatted for easy review. Please make sure that they are saved in .txt or .doc format.
How do I upload an article?
Once you've logged in as a writer, click on the "Submit an Article" link on your main account page, and you'll find our Article Submission Form.
To upload an article:
- If the article is for a request, choose the type of Request in the 'is this for a request' drop down menu.
- Select the private request, writer pool request or public request your article is for.
- Choose a category. It is essential that you choose a category that is as specific as possible so buyers can easily find it.
- Browse for your article's file located on your PC.
- Fill out the submission form's fields - title, price, summaries, and keywords. Note that you must always fill out the “usage” field price, even if you intend to sell your article to a customer under another license.*
- Click the button on the bottom that says “Submit Files.” This will submit your article to Constant Content and place it in the queue for review.
After successful submission, you can double check the status at any time by clicking the "My Content" link. The status varies from "under review", "rejected", "for sale" or "sold". You can view My Content by category and by status.
What advice do you have for a new member of Constant Content?
First, take a deep breath. Next, review the Writer's Guidelines and Writer's Tutorial. Familiarize yourself with the layout of the website. Finally, write your article following the guidelines, proofread it, proofread it again, and submit it.
If your submission has been rejected, you will receive an email notification stating the reasons why your article has been rejected. Proofread your article thoroughly to make sure it is understandable, grammatically correct, and polished. Then make all necessary revisions and re-submit. While you're waiting for approval, cruise over to the forum and get to know your fellow writers.
Submissions and Rejections
Buyers prefer articles without links because they want readers to stay on their websites. Web addresses or links can lead visitors away. Links are only permissible if the requester specifically asks for it. Make sure to add this information into the short summary so that the editor can see it.
My Article Was Rejected. How do I resubmit it after making the necessary changes?
Once you've revised your article, visit the "My Content" section and find the article in question. Its status should show as "rejected". Click "edit" next to the article and make any changes, including uploading your new file, and click Resubmit when ready. You can also add a note to the editors when doing this.
How do I provide customers with revisions or edits?
Revisions and edits are only available to customers if they've already bought your article. Revisions are also at the discretion of the writer, but we do generally recommend you provide them if the request is reasonable.
To submit a revision, find your article in the My Content section. Click "Edit" next to it. On the page you see you'll be able to upload a new file. Simply find the revised file on your computer, upload it, and we'll notify the customer immediately that their revision is complete and available.
However, we no longer offer free content.
I uploaded my article but it has disappeared from My Content list. What happened?
If an article disappears from your list shortly after you posted it, it has likely been rejected. Check your email box for a rejection notice (check your spam filter or junk mail folder too). You can also find copies of rejection notices in your Constant Content inbox.
How do I enable the “Best Offer” option?
If you choose, you can edit your submissions to allow customers to make offers. You can enable the Best Offer feature on articles already available for sale or for newly submitted articles. Simply check the “Best Offer” box by editing existing submissions or when you upload a new submission for review.
Oops, I just submitted an article, but I forgot to mention something in the short summary. Do I have to re-submit it?
You can edit submissions that are still under review. Find the article in Your Content and choose the “Edit” link under the column labeled “Action.” Here you can edit your summaries, price, keywords, upload new files and even opt to accept a "Best Offer". The only thing that you can't edit is the contents of the document that you have attached.
I just submitted an article, and I noticed an error in my title or article body. Do I have to resubmit it?
Before an article goes under review, a writer may delete any submitted article and resubmit with changes.
My article was rejected because the long summary was too short. Why?
A full one third of the article must be included in the long summary. This allows potential customers to see what they are buying and decide whether or not your article is right for them. Many writers post a great deal more of their articles and have reported increased sales success.
A customer bought my article for full rights and has posted his name in the byline. Can he do that?
Yes. When you sell an article for full rights, you are selling all rights to it. The customer is buying the right to use it in any manner she sees fit. By selling a full rights license, you have become a ghostwriter. Keep this in mind and price your rights according to your wishes. If you do not wish to give up your byline, do not post your article for sale with a full rights license.
My article was rejected because I included a short bio about myself. Why can't I do this?
Constant Content does not permit promotion or self-promotion, therefor bios or signature lines are not permitted.
I submitted an article to sell for usage rights only. My articles was rejected for originality, but I am the original writer of the content.
We can only accept articles that are able to be verified as original to the writer. If you choose to submit content published elsewhere by you, please submit articles that are clearly credited to you with your name or the pen name you use on Constant Content. Articles that cannot be verified as original to the writer cannot be accepted. If there is no name on the original publication, if the article is credited with a name that does not match your given or chosen name, or if the writer's name is not easily located on the page of original publication, the article will be rejected. Do not include location of previous publication anywhere in your submission.
Please note: When you submit an article that has been published elsewhere, you may ask for usage rights ONLY for the article.
Waiting status happens when someone puts the article into the cart and the system saves the cart while we wait for the payment to be completed. Usually this takes less than a minute but in the case of e-Checks this process can take up to 5 business days. The waiting status also occurs when customers abandon their purchase after going to Paypal to complete the purchase. In these cases we aim to get in touch with users over the next week to complete the purchase and then after a week has passed we release the articles and their status will once again be set to "view".
Other Questions
View Request System Help.
When will I get Paid?
In order to get paid on the next payment cycle, you must have earned at least $5. Once you've reached this threshold, you will be paid on the next payday.
Payment is made the first week of the beginning of each month. Customers' payments must be cleared before payment is made. Payments are made one of two ways: if the payment is less than $500 the payment is made through Paypal. If the payment is greater than $500 Constant Content offers wire transfers to the writer's bank account directly. Writers can always be paid via Paypal if they prefer Paypal payments.
How do I contact Support?
You can email Constant Content any time by filling out the Contact Us form. You may also email support at support@constant-content.com. Use this address to ask questions about your account. For general questions try asking on the Constant Content forums.
Why can't I contact a customer directly or post contact information?
By using Constant Content, you agree to the site's Terms and Conditions. Constant Content's marketing and services bring customers and writers together in an arena that benefits both parties. You win because you have a place to market your work with no up-front fees. The customer wins because he has a place to buy quality content. Bypassing Constant Content's system and posting contact information to our customers is grounds for account suspension.
Constant Content takes 35% of the total sale of each article and the writer receives 65%. If you have been referred by another writer the 5% commission they receive comes out of Constant Content's percentage.
