sales incomplete/unpaid

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Cheryl
Posts: 37
Joined: Thu Aug 17, 2006 1:47 pm
Location: Tampa, Florida
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sales incomplete/unpaid

Post by Cheryl »

I got an e-mail about a sale and a week later my account data shows it is still unpaid. The article has been in use online. It is order 4126. By the way, this website has a place for writer bio and photo and I would like to add mine but I don't know if i's okay to contact the buyer directly....????
Under "Licenses for Your Content," my account also reflects another sale, order #4088, which has been listed as "order being processed" and "unpaid" for at least a week.
Under "Total Amount Earned" I get a figure that makes no sense at all.
Thanks for your help in fixing these glitches!
Ariah
Posts: 33
Joined: Fri Jan 26, 2007 10:57 am

Similar problem

Post by Ariah »

I also have an article that was sold (and is in use) that still says "unpaid" in "Licenses for Your Content". Also, the amount it says is due me is wrong I believe. It is showing up in my account area though. The article's title is "Brushing Your Cat's Teeth Promotes Good Health" and is order #4196. Any help on this would be appreciated.

Love your site guys, I'm having lots of fun! Thanks!
Seth Mullins
Posts: 1
Joined: Wed Feb 14, 2007 10:12 pm

Similar Problem

Post by Seth Mullins »

I have, at this time, a total of 4 articles that were reported to me as sold but remain unpaid. They are indicated as sold in both the "licenses for" and "your account" areas. I sent a few e-mails asking about the status of these articles, but it seems that admin. have had their hands full for a while. I hate to be a nag, but it's been over a month now.
constant-content
Site Admin
Posts: 1330
Joined: Fri Jan 21, 2005 9:20 am

Post by constant-content »

Please send your email again.
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