HELP - Cart problems?

Questions about Paid content or looking for specific paid content.

Moderators: Celeste Stewart, Ed, Constant

HELP - Cart problems?

Postby thomask on Fri Jan 19, 2007 2:38 pm

I have purchased an article through CC and paid with paypal, however CC lists the article as unpaid.

Thinking it the new system needed some time to register it as paid, I gave it most of today... 4 hours later, still nothing.

There was no link on the last paypal page to return to CC so I am wondering if that is the problem?

Thomas
thomask
 
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Postby constant-content on Fri Jan 19, 2007 6:20 pm

Please check now, sorry for the delay.
constant-content
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still missing document

Postby thomask on Sat Jan 20, 2007 7:33 am

I still don't see it. Tho where I had 2 $20 unpaid orders... I now have 1 $40 unpaid order...

Thomas
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Location: http://www.rainbowcomputersystems.com

Postby Celeste Stewart on Sat Jan 20, 2007 10:15 am

Chris, something IS up with the cart. I sent you an email via support@ regarding several large orders that my customer made Thursday night. Please view the email for the details. They are still showing "order being processed - unpaid" and he can not access them. Now this morning another customer bought two more articles and they too are not going through.....

I notice that only 7 recent sales have been posted for all of CC on the recent sales page which is highly unusual. I suspect there are a bunch in the payment limbo.

Please help! This is more important than how to sort requests....
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