Is it spam? Can't tell and afraid to open it

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MelodyJCompere
Posts: 35
Joined: Fri Apr 22, 2011 2:29 pm

Is it spam? Can't tell and afraid to open it

Post by MelodyJCompere »

Hello-

I received what appears to be a private request email that contains a link mentioning a "large file."
It looks like spam and I'm afraid to open the link. Even the customer name sounds a little suspicious (autotwitterbot) and there's no indication that I can see that this person has ever bought anything. There was no mention of pay or no. of words in the generic email...just that they needed help and it had a link to another page on it.

What are we supposed to do when we receive something like this?

-Go ahead and just delete it or copy/paste the email and send it in to Support for them to decide if it's spam.
Is there any place on Constant Content where we could see a list of customer *names* that have submitted spam requests so we can check questionable requests?
Thanks in advance :)
Lysis
Posts: 1529
Joined: Sun Jun 07, 2009 2:08 pm
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Re: Is it spam? Can't tell and afraid to open it

Post by Lysis »

Yes ma'am, you are correct. It's spam.
MelodyJCompere
Posts: 35
Joined: Fri Apr 22, 2011 2:29 pm

Re: Is it spam? Can't tell and afraid to open it

Post by MelodyJCompere »

Thank you so much for your reply :D
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