Is there a technical problem?

Area for content rejection questions.

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ScriptMaster
Posts: 62
Joined: Sat Apr 07, 2012 9:10 am

Is there a technical problem?

Post by ScriptMaster »

I noticed on My Content that an article status had changed to Rejected. I got no rejection email or notification. When I went into Edit article, there was a note stating the font or spacing was wrong. I resubmitted the article, but now my home page states there are no articles under review, yet the article status still shows as Rejected. Just wondering what is happening.
csjwilkinson
Posts: 41
Joined: Tue Oct 23, 2012 11:55 pm

Re: Is there a technical problem?

Post by csjwilkinson »

Your article status should say "Resubmitted".

As for the emails not being sent, other people are having problems with the email system too.
ScriptMaster
Posts: 62
Joined: Sat Apr 07, 2012 9:10 am

Re: Is there a technical problem?

Post by ScriptMaster »

Thanks for your reply, csj.

I resubmitted again today,and the status changed to Resubmitted. It was then approved almost immediately. However, it has been sitting in limbo for a week. I just wish someone from CC would advise on problems like these. I'd prefer to raise issues like this on the forum rather than raise a support request, but it's frustrating to get no definitive answer from CC.
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