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Payment not reflecting

Posted: Tue Aug 14, 2007 3:03 am
by Annetta Holmes
Hi Ed
My IBS article has been downloaded twice but only one license and payment is reflecting in my account. Is there a glitch?

Thanks
Annetta

Posted: Tue Aug 14, 2007 6:55 am
by Ed
Annetta,

You are in the customers' forum again. Please use the very first forum in the list (at the very top) to ask questions. I don't want your issues to get lost!

Please contact support with this issue. There may be an underlying reason for this, or it may be a mistake. You can use the "Contact Us" link in the top right-hand corner of the screen. Just remember to include your email address so that they can get back with you.

Thanks,
Ed

Posted: Tue Aug 14, 2007 11:36 am
by Annetta Holmes
Thanks Ed.