Payment not reflecting

Questions about Paid content or looking for specific paid content.

Moderators: Celeste Stewart, Ed, Constant

Payment not reflecting

Postby Annetta Holmes on Tue Aug 14, 2007 3:03 am

Hi Ed
My IBS article has been downloaded twice but only one license and payment is reflecting in my account. Is there a glitch?

Thanks
Annetta
Annetta Holmes
 
Posts: 74
Joined: Sat Jun 16, 2007 8:20 am
Location: South Africa

Postby Ed on Tue Aug 14, 2007 6:55 am

Annetta,

You are in the customers' forum again. Please use the very first forum in the list (at the very top) to ask questions. I don't want your issues to get lost!

Please contact support with this issue. There may be an underlying reason for this, or it may be a mistake. You can use the "Contact Us" link in the top right-hand corner of the screen. Just remember to include your email address so that they can get back with you.

Thanks,
Ed
Ed
 
Posts: 4686
Joined: Mon Feb 20, 2006 2:15 pm

Postby Annetta Holmes on Tue Aug 14, 2007 11:36 am

Thanks Ed.
Annetta Holmes
 
Posts: 74
Joined: Sat Jun 16, 2007 8:20 am
Location: South Africa


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