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HELP - Cart problems?
Posted: Fri Jan 19, 2007 2:38 pm
by thomask
I have purchased an article through CC and paid with paypal, however CC lists the article as unpaid.
Thinking it the new system needed some time to register it as paid, I gave it most of today... 4 hours later, still nothing.
There was no link on the last paypal page to return to CC so I am wondering if that is the problem?
Thomas
Posted: Fri Jan 19, 2007 6:20 pm
by constant-content
Please check now, sorry for the delay.
still missing document
Posted: Sat Jan 20, 2007 7:33 am
by thomask
I still don't see it. Tho where I had 2 $20 unpaid orders... I now have 1 $40 unpaid order...
Thomas
Posted: Sat Jan 20, 2007 10:15 am
by Celeste Stewart
Chris, something IS up with the cart. I sent you an email via support@ regarding several large orders that my customer made Thursday night. Please view the email for the details. They are still showing "order being processed - unpaid" and he can not access them. Now this morning another customer bought two more articles and they too are not going through.....
I notice that only 7 recent sales have been posted for all of CC on the recent sales page which is highly unusual. I suspect there are a bunch in the payment limbo.
Please help! This is more important than how to sort requests....