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Wrong Article Count & Question About Pending Transaction

Posted: Wed Aug 08, 2007 8:16 am
by Alexandra Heep
Question 1: I just noticed something this morning: When I look at my page where it displays my activity to everyone (http://www.constant-content.com/author/ ... ails-0.htm), it shows that I sold 5 usage licenses, 1 unique, and 0 full rights.

However, it should be 1 full rights. The full rights article sold way back in July. This information used to be correct.

Question 2: I have an additional article that sold full rights (NOT the one mentioned above), which shows under my "Licenses for Content" heading, but not elsewhere. It has been listed as pending - unpaid for several days. I think I read somewhere that this is due to the type of payment. Am I correct in assuming that some payments take a long time to clear, and that the article won't show sold under my other headings until then? Also, while it's pending, what happens if it gets sold again?

I hope I am making sense.

Posted: Thu Aug 09, 2007 4:16 am
by catnipp333
Alexandra Heep,

About your first question: I have the same situation (& I think every author does) with the "full rights" -- I sold over 300 & it has "0" right now. I hope they fix this soon.

I would say they buyer hasn't paid yet for your second question, but I dont know about it selling again???? As long as it's listed, I would think it could sell, but I'm guessing. Hopefully, CC will answer that one for you.

Catnipp333

Posted: Thu Aug 09, 2007 1:11 pm
by Alexandra Heep
Thank you catnipp (lovely name). I will give it a few more days to wait for an "official" answer here, before e-mailing support.