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Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 7:01 am
by EFowler
...as in, I'm not getting any!

I'm getting emails for writer pool projects that I'm even not interested in, but had two private requests in the last week or so that I wasn't made aware of - the first one Eric emailed me on the deadline day to ask how I was getting on (first I heard of it :shock: ) and the second I happened to log in and see it.

I have emailed support, but no response yet so I was wondering whether it was a site-wide issue?

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 8:17 am
by Word Gypsy
Hi,
I'm having this problem as well. I emailed last week about it, but no response as of yet. Another author on here is having the same issue. So, it's not just you.
Happy Writing,
WG

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 9:07 am
by EFowler
Glad it's not just me, thanks Word Gypsy

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 10:02 am
by Lysis
There is another post about this too.

This happened to me a couple years ago on my very first private request. So, I got an email from Sienna asking how I was doing. I thought I was going crazy because I swear I never got that email but thought maybe I noobed it up and accidentally deleted.

I feel so less crazy right now. :mrgreen:

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 10:48 am
by tayalltheway
Since these posts, I've had a deluge of emails. I think the bug is being fixed.

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 11:34 am
by Judith
After reading the post, I went and checked on mine and sure enough I had two private requests I didn't know about. Just as I logged in here, they came into my email, so I do believe you are correct in thinking it has been addressed and corrected.

Re: Problem with Private Request emails

PostPosted: Tue Apr 14, 2015 2:17 pm
by Abbamay
I know how you guys feel!

I had two private requests that I luckily found on my projects page, but no email notifications. Today the notifications are working again on my account. Hope it's all sorted now.

Have a good day, everyone.

Abba

Re: Problem with Private Request emails

PostPosted: Wed Apr 15, 2015 10:09 am
by Constant
Hey guys. Sorry - some messages weren't being sent through correctly, but as you've guessed, it has been fixed.

Re: Problem with Private Request emails

PostPosted: Wed Apr 15, 2015 12:59 pm
by Abbamay
Thank you!!! :)