Delays in receiving private requests / no emails
Posted: Tue Apr 14, 2015 9:19 am
Hi,
For about a week or two, I have not been receiving any emails notifying me of new private requests. That said, I check my requests section several times a day to be sure I don't miss anything. On Friday evening (the 10th) a brand new private request appeared. It had a start date of April 6 and a due date of April 13 (Monday). It was for 6 pages of web content. Ugh! Looks like it took a full work week for it to get approved and I either had to work all weekend or rearrange my Monday. I rearranged my Monday and submitted it.
Today, a brand new private request appeared -- it's start date was April 1st. So two full weeks apparently since it was submitted and since I saw it! I'm hoping it was just a matter of someone else declining it and then it getting assigned to me. This is a real possibility with this one as it's a new customer but doubtful with the first one since it was a "part 2" to an earlier project. This second one has a longer due date and it's short, so no worries there. However, I'm concerned about this delay in getting private requests approved and then being alerted. Makes it tough to work efficiently when the work windows are so narrow, and it's not fair to other clients who inevitably get bumped.
For about a week or two, I have not been receiving any emails notifying me of new private requests. That said, I check my requests section several times a day to be sure I don't miss anything. On Friday evening (the 10th) a brand new private request appeared. It had a start date of April 6 and a due date of April 13 (Monday). It was for 6 pages of web content. Ugh! Looks like it took a full work week for it to get approved and I either had to work all weekend or rearrange my Monday. I rearranged my Monday and submitted it.
Today, a brand new private request appeared -- it's start date was April 1st. So two full weeks apparently since it was submitted and since I saw it! I'm hoping it was just a matter of someone else declining it and then it getting assigned to me. This is a real possibility with this one as it's a new customer but doubtful with the first one since it was a "part 2" to an earlier project. This second one has a longer due date and it's short, so no worries there. However, I'm concerned about this delay in getting private requests approved and then being alerted. Makes it tough to work efficiently when the work windows are so narrow, and it's not fair to other clients who inevitably get bumped.