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Problems with submissions screen

Posted: Sun Sep 01, 2013 2:00 pm
by TracyEnright
Hi

Is anyone else having problems with the new submissions screen?

Since the site was updated to the new style, my screen looks like it's a watercolour that's been left out in the rain when I'm submitting content and it's a race to get the information entered before it disappears off the bottom of the screen.

It's only happening to the fields I would normally scroll down to when submitting content. The rest of the site is fine.

Am I the only one with this problem? If so, I'm going to start feeling very lonely.

Thanks

Re: Problems with submissions screen

Posted: Sun Sep 01, 2013 2:39 pm
by Isabelnewth
Mine hasn't been updated so I am feeling left out now. :cry:

Re: Problems with submissions screen

Posted: Sun Sep 01, 2013 2:56 pm
by Judith
It hasn't been updated for me either. I do have the link to it if I want to use it, however I have chosen to continue with the current one until they get any bugs worked out and tell us. Tracy, are you not able to use the regular submission form?

Re: Problems with submissions screen

Posted: Sun Sep 01, 2013 5:41 pm
by Lysis
Haven't used it. Could you post a screenshot?

Re: Problems with submissions screen

Posted: Mon Sep 02, 2013 4:47 am
by TracyEnright
Thanks for the interest. :D

Sorry, I've realised I should have been a little more specific. It's been happening when I am resubmitting an article, so it's the part of the screen where you are reattaching the files, making comments to the editor and so on. I don't have to scroll down for the top part of the screen so that doesn't seem to be affected. I would happily provide a screen shot but I've already resubmitted the article in question.

I don't recall getting the option to update and I seem to get either the old or new layout at random (I can't work out whether it makes a difference whether I log on using my desktop or my netbook).

It doesn't happen with any of the other screens on the site, for instance if I am scrolling down the requested content or my content pages.

It hasn't been happening on any other programmes or sites I've been using either.

Thanks