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My private request article has been in review for 2+ weeks

Posted: Mon Oct 30, 2017 8:45 am
by mountainlaurel
Over two weeks ago, I submitted a Private Request article for editorial review. This was my second article for this client, and the first one went through with no issues. I haven't heard anything from Constant Content, and they haven't responded to my two update requests. I'm sure my client would like her article, and I'd like to get paid. What are my options? Thanks in advance for your help.

Re: My private request article has been in review for 2+ wee

Posted: Mon Oct 30, 2017 1:23 pm
by HiredGun
Did you email support or did you email nicole@constant-content.com?

Re: My private request article has been in review for 2+ wee

Posted: Mon Nov 13, 2017 9:03 am
by Words4Bread
You could try emailing Nicole, but don't raise your hopes too high. In my experience, writer-side support is erratic at best. I suspect they print out emails from writers, scrunch them up, toss them in a trash can and pick one out at random once a month. I don't do anything here now but post to my catalog. Anything else really isn't worth the hassle. But I hope you prove me wrong. Good luck! :D

Re: My private request article has been in review for 2+ wee

Posted: Mon Nov 13, 2017 9:17 am
by Gauderbock
Always worth asking the client to contact CC in situations like this. As paying customers, they have more sway.

Re: My private request article has been in review for 2+ wee

Posted: Tue Nov 14, 2017 6:24 pm
by Lysis
Words4Bread wrote:You could try emailing Nicole, but don't raise your hopes too high. In my experience, writer-side support is erratic at best. I suspect they print out emails from writers, scrunch them up, toss them in a trash can and pick one out at random once a month. I don't do anything here now but post to my catalog. Anything else really isn't worth the hassle. But I hope you prove me wrong. Good luck! :D
lol yeah me too

on the flip side I haven't had the angry ragey kill article kill editor in 2 years now. That's a blessing. And review times are like a day now so that's cool!