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so I signed up as a customer

Posted: Sat Nov 27, 2010 11:04 am
by michaelsmoker
I wanted to order an illustration, just a very simple logo to use on letterhead, envelopes and business cards. I was willing to pay for full rights to the custom illustration, and it would have been very easy to fulfil the order. I was not pulling a prank but offering an assignment as a genuine customer.

My order spent 14 days "pending approval" until I finally got tired of waiting and deleted it. I got the impression that CC didn't want to approve it and was using the strategy of stalling until I got impatient and went away.

If this is how CC treats its customers it's a wonder we get any sales at all.

Michael

Re: so I signed up as a customer

Posted: Sat Nov 27, 2010 12:41 pm
by aprilk10
The photo and illustrations section closed a couple of months ago. They just don't seem to sell. See the thread above this one titled "Photo and Illustrations Section Closing."

Re: so I signed up as a customer

Posted: Sat Nov 27, 2010 4:08 pm
by jadedragon
oDesk is the answer for getting a logo done cheap.

Re: so I signed up as a customer

Posted: Sun Nov 28, 2010 2:05 am
by michaelsmoker
Why didn't I get a quick response telling me that it had closed? Or are customers expected to read the authors' forum?

Michael

Re: so I signed up as a customer

Posted: Sun Nov 28, 2010 3:26 am
by jadedragon
It got so little traffic maybe they forgot to reprogram that part of the site.