Search found 406 matches

by Constant
Mon Apr 20, 2015 9:51 am
Forum: Questions and Answers
Topic: No file attached
Replies: 4
Views: 4814

Re: No file attached

Hi! It looks like the editors asked for a small revision and that's why the customer hasn't been able to purchase and download the content. If you want to make the adjustment I'll make sure we get it sent over to the customer right away.
by Constant
Wed Apr 15, 2015 10:09 am
Forum: Author Exchange
Topic: Problem with Private Request emails
Replies: 8
Views: 11048

Re: Problem with Private Request emails

Hey guys. Sorry - some messages weren't being sent through correctly, but as you've guessed, it has been fixed.
by Constant
Tue Feb 17, 2015 4:41 pm
Forum: Author Exchange
Topic: Confused about projects
Replies: 3
Views: 4356

Re: Confused about projects

Thinks of being added to a client's project as being added to their team. When they issue requests, only you and other team members will be able to claim them.
by Constant
Thu Feb 05, 2015 6:01 pm
Forum: Questions and Answers
Topic: Site Issues?
Replies: 11
Views: 13739

Re: Site Issues?

It does seem like some writers aren't able to click the claim button. Very sorry for that - if you want to email sluard @constant-content.com and let her know what requests (or types of requests) you want, we can try to get them directly assigned to you. We are working to fix this asap.
by Constant
Thu Feb 05, 2015 5:57 pm
Forum: Questions and Answers
Topic: Anyone doing these G/O Digital Requests?
Replies: 38
Views: 65405

Re: Anyone doing these G/O Digital Requests?

I've done one of them and had it sent back for revisions, which I'll do tomorrow. I don't mind working for a low price if they're easy to write, but we'll see if it gets accepted once I've made the changes. Won't be doing any more after reading what Lysis said on another thread. I'll see if they pa...
by Constant
Thu Feb 05, 2015 3:32 pm
Forum: Questions and Answers
Topic: Having a Lot of Trouble :(
Replies: 7
Views: 7689

Re: Having a Lot of Trouble :(

Hi guys. The main site should be running smoothly now. We've been working on speeding up the Requested Content and My Projects pages and that should be happening very soon. Has anyone had problems with any other pages?
by Constant
Wed Feb 04, 2015 4:30 pm
Forum: Questions and Answers
Topic: Site Issues?
Replies: 11
Views: 13739

Re: Site Issues?

Hey guys. Problem should be solved now. Really sorry for the slowdown, and please let me know if you do run into any other issues.
by Constant
Wed Feb 04, 2015 3:31 pm
Forum: Questions and Answers
Topic: Site Issues?
Replies: 11
Views: 13739

Re: Site Issues?

Hi there. We are aware of some site issues that are really slowing the site down right now. Our sysadmin is working on this and it should be resolved very soon. I'll post again once that's happened. Sorry for the inconvenience.
by Constant
Fri Jan 02, 2015 11:04 am
Forum: Questions About Rejections
Topic: Account suspended permanently-No reasons given..Why?
Replies: 9
Views: 25958

Re: Account suspended permanently-No reasons given..Why?

We've messaged to clarify the account suspension. You should have received a few emails about this, including one from the editors when the suspension happened last year. Sorry if those didn't make it through. Regarding being able to get into the account again but not all pages. We've updated the si...
by Constant
Wed Dec 31, 2014 11:57 am
Forum: Questions and Answers
Topic: Cannot Submit New Work/ Cannot Edit Profile
Replies: 5
Views: 7657

Re: Cannot Submit New Work/ Cannot Edit Profile

Hi Stacy. Sorry, that link is pointing to the Edit My Account page, where you used to be able to update those fields. You'll now want to visit the Request Settings page to fill out those details and select what categories and types of writing you want to be considered for requests in.
by Constant
Mon Dec 22, 2014 5:18 pm
Forum: Author Exchange
Topic: Returns and Support Replies
Replies: 10
Views: 8663

Re: Returns and Support Replies

Just spoke to Chris and he's emailed you to follow up on this.
by Constant
Mon Dec 22, 2014 1:40 pm
Forum: Updates for Authors
Topic: Glitch With Contact Form
Replies: 1
Views: 19323

Glitch With Contact Form

Hi everyone, Hope you're all set for a great holiday season! I wanted to let you know that we've just discovered, and fixed, a glitch that may have caused some messages sent through the site's contact form to not be delivered to us. If you've been waiting for a response for sometime, it's likely tha...
by Constant
Wed Dec 17, 2014 9:30 am
Forum: Questions and Answers
Topic: Requested Content page vs. requests on Account Status page?
Replies: 8
Views: 12519

Re: Requested Content page vs. requests on Account Status pa

Well, thanks for getting back to us. This "high enough level" concept is a little interesting. As I understand it, new writers start at Access Level 4. Then you work your way up (or down) toward the top of Access Level 1. So, at Access Level 2, I still won't being seeing any requests? Wha...
by Constant
Tue Dec 16, 2014 2:42 pm
Forum: Author Exchange
Topic: Pay
Replies: 3
Views: 4834

Re: Pay

Just checked and the payments will go out this afternoon.
by Constant
Tue Dec 16, 2014 2:36 pm
Forum: Questions and Answers
Topic: 2 week review time for a 400 word article?
Replies: 10
Views: 12702

Re: 2 week review time for a 400 word article?

Why are you thinking it will take another two weeks? Every time I've resubmitted an article, it's reviewed again very quickly. Your article will probably be up by tomorrow. I'm very happy for you that you've had that experience, Pellucidean, but that doesn't match my own. The editing times vary wil...