Search found 936 matches

by constant-content
Fri Jan 13, 2017 12:21 pm
Forum: Questions and Answers
Topic: No Payment - Balance Sitting for Over a Month
Replies: 1
Views: 3252

Re: No Payment - Balance Sitting for Over a Month

Hi MKatz, please send an email to support and cc me nicole@constant-content.com.
by constant-content
Wed Jan 11, 2017 1:00 pm
Forum: Questions About Rejections
Topic: Odd Rejection Reason
Replies: 1
Views: 14308

Re: Odd Rejection Reason

Hi there! The submission instructions (on the submission page) indicate that the title must be included in the content editing box. This is because the title of the article may be separated from the article itself upon download and the customer who purchases the article is entitled to the entire art...
by constant-content
Fri Dec 16, 2016 2:43 pm
Forum: Questions and Answers
Topic: Payment Question
Replies: 2
Views: 3323

Re: Payment Question

Does CC still pay out the semi-monthly option on the 1st and 15th? I've been waiting, sent an email about payment, and am watching the clock dwindle down toward COB. Am I missing something here? Hi blaqbyrd40, it depends on your payment setting. If your payment frequency is set to semi-monthly, you...
by constant-content
Fri Nov 04, 2016 7:36 am
Forum: Questions About Rejections
Topic: Changes in Editing?
Replies: 3
Views: 18754

Re: Changes in Editing?

Hi J.A. Young. Please send us an email about the article you are referring to and we will discuss the issue with the editors. :)
by constant-content
Tue Nov 01, 2016 10:02 am
Forum: Questions and Answers
Topic: How does Constant Content decide to kick new authors?
Replies: 1
Views: 3163

Re: How does Constant Content decide to kick new authors?

No, the editing team will not suspend a writer if they make too many mistakes at first. Basically, as long as the writer shows general understanding of grammar and punctuation rules, exhibits a regular commitment to quality, doesn’t plagiarize, corrects all identified errors upon rejection, and stri...
by constant-content
Fri Oct 28, 2016 8:46 am
Forum: Questions and Answers
Topic: Question: Certification Not Listed
Replies: 1
Views: 4745

Re: Question: Certification Not Listed

Hi, Reason. To add certification that is not included in the drop-down list, please choose "Other" and enter the certificate below. Send an email to support if this doesn't work and kindly include a screenshot.
by constant-content
Wed Oct 26, 2016 12:38 pm
Forum: Questions and Answers
Topic: Customers not honoring Usage terms
Replies: 6
Views: 11233

Re: Customers not honoring Usage terms

When this happens please send us an email so we can reach out to the buyer and make him aware of the violation. We assure you that we are taking steps to rectify, and will file a complaint if necessary. As for new articles, this will no longer be an issue since Usage Rights is no longer an option.
by constant-content
Mon Oct 24, 2016 3:17 pm
Forum: Questions and Answers
Topic: Private Request Not Showing
Replies: 1
Views: 2976

Re: Private Request Not Showing

Hello, Scott. I'd be happy to look into this for you. Can you send me us an email about the details of this request including the client's name and cc: nicole@constant-content.com?
by constant-content
Mon Oct 24, 2016 3:14 pm
Forum: Questions and Answers
Topic: Adding Your Byline After Article Appears in Your Catalogue
Replies: 8
Views: 9767

Re: Adding Your Byline After Article Appears in Your Catalog

Hello, Cedar. The customer is responsible to post the content as it’s delivered to them. If a byline is included, they have to maintain it. So yes, you need to add "By Cedar".
by constant-content
Mon Oct 24, 2016 3:08 pm
Forum: Questions and Answers
Topic: Activate Best Offer?
Replies: 2
Views: 3902

Re: Activate Best Offer?

Hi, ScottBrodie. Unfortunately, the "Best Offer" is no longer an option. :(
by constant-content
Thu Oct 13, 2016 1:04 pm
Forum: Questions and Answers
Topic: Portfolio option before submitting an article?
Replies: 1
Views: 2985

Re: Portfolio option before submitting an article?

I just submitted an article and noticed there's a new option. Before fully submitting, you can either "save draft", "submit for review" or now "submit to portfolio". Does anyone know what the portfolio option does? Hi PoetPrincess85, this was mistakenly added but this ...
by constant-content
Wed Oct 12, 2016 7:42 am
Forum: Questions and Answers
Topic: No More Usage Rights on Constant Content?
Replies: 11
Views: 11821

Re: No More Usage Rights on Constant Content?

Basically for the usage rights, there is more demand for unique content that the purchaser has ultimate control over, and is not found anywhere else. But this is only for new articles going forward. Any old catalog articles should still be eligible to buy at usage rights.
by constant-content
Tue Oct 11, 2016 12:01 pm
Forum: Questions and Answers
Topic: No More Usage Rights on Constant Content?
Replies: 11
Views: 11821

Re: No More Usage Rights on Constant Content?

There have been updates to the site and you may have noticed that Usage is now gone.
by constant-content
Thu Sep 22, 2016 2:35 pm
Forum: Site Renovations Writer's Suggestions
Topic: No, I'm not a narcissist...
Replies: 8
Views: 30747

Re: No, I'm not a narcissist...

Hi, J.A Young. Thank you for the feedback. On a client's account, the Find Writer is next to the Order Content and Search Images. https://www.evernote.com/l/ApdMNVIE3CBCR5TgtxjDXcEaUu9Ozgc5M8M Any thoughts from support??? All I know is that I look at hundreds of websites and ours is definitely on th...
by constant-content
Tue Aug 30, 2016 11:05 am
Forum: Questions and Answers
Topic: Correct Font Size?
Replies: 3
Views: 4167

Re: Correct Font Size?

ScottBrodie wrote:What is the correct font size to use now? What number on the editor is 12 point? Thanks for the help.
Hi, Scott. It's 12 pt Arial or Times New Roman font