Search found 466 matches

by Word Gypsy
Wed Sep 16, 2020 8:00 am
Forum: Author Exchange
Topic: Stripe Account
Replies: 17
Views: 2381

Re: Stripe Account

I read on another thread that the phone number for CC is listed in the Canada Yellow Pages. Perhaps a phone call? WG~
by Word Gypsy
Tue Sep 15, 2020 8:20 am
Forum: Suggestions or Requests
Topic: May we have an update re. Payment Processor Issues?
Replies: 6
Views: 2346

Re: May we have an update re. Payment Processor Issues?

My experience has been that support responds when they have an answer to your email. Sometimes, I never get a response, while other times, I get one days or weeks later. Hang in there. I know it is tough. My guess is that they still haven't figured out a solution for this problem. :(
by Word Gypsy
Tue Sep 15, 2020 8:16 am
Forum: Author Exchange
Topic: Stripe Account
Replies: 17
Views: 2381

Re: Stripe Account

I am sorry that you are going through this. I can't actually do anything to help except to say I am feel badly for you and I hope CC figures it out and handles it ASAP. WG~
by Word Gypsy
Mon Aug 17, 2020 11:43 am
Forum: Author Exchange
Topic: Stripe Account
Replies: 17
Views: 2381

Re: Stripe Account

I can see my balance as well, minus my last sale. The same thing happened last payment and the funds did carry over, so I expect it to do the same this time. WG~
by Word Gypsy
Mon Aug 17, 2020 6:53 am
Forum: Author Exchange
Topic: Stripe Account
Replies: 17
Views: 2381

Re: Stripe Account

No. I have not. Hopefully CC sends them out today!
by Word Gypsy
Fri Aug 14, 2020 5:23 am
Forum: Author Exchange
Topic: Stripe Account
Replies: 17
Views: 2381

Re: Stripe Account

Yes, same problem and same message last month. Sent emails back and forth with both CC and Stripe. Neither one was helpful. I did troubleshoot and figured out that all you need to do is go back to the original link CC sent you to get back into Stripe. That link is your log in. You should get paid th...
by Word Gypsy
Mon Aug 03, 2020 12:43 pm
Forum: Author Exchange
Topic: What the heck is going on?
Replies: 23
Views: 4164

Re: What the heck is going on?

No notice from either CC or Stripe, but I just got paid. I checked my Stripe account. The money is there now. I hope this means other writers have also been paid. WG~
by Word Gypsy
Mon Aug 03, 2020 6:01 am
Forum: Author Exchange
Topic: What the heck is going on?
Replies: 23
Views: 4164

Re: What the heck is going on?

I did not like the risk of giving my banking details to CC, either, so I waited until they came up with Stripe. It makes absolutely no sense to send bank account numbers through email! Easy fix for CC, but risky for writers. I do think that CC will put a new system in place for UK and international ...
by Word Gypsy
Sat Aug 01, 2020 1:52 pm
Forum: Author Exchange
Topic: What the heck is going on?
Replies: 23
Views: 4164

Re: What the heck is going on?

Hi, I did a bit of research before making my decision to sign up with Stripe. It looks reputable, despite its quirky set up. Here's a link from Forbes that may ease your worries: m Information isn't safe anywhere, so just be cautious and pay attention to your checking account or debit card. Most of ...
by Word Gypsy
Thu Jul 30, 2020 6:00 am
Forum: Author Exchange
Topic: What the heck is going on?
Replies: 23
Views: 4164

Re: What the heck is going on?

Thanks J.A.! I never got the email, and I checked my spam as well. I reached out to Renee yesterday, so hopefully, all goes well. Thanks again for your reply! WG~
by Word Gypsy
Tue Jul 28, 2020 9:23 am
Forum: Author Exchange
Topic: What the heck is going on?
Replies: 23
Views: 4164

Re: What the heck is going on?

Did anyone hear anything about new options for processing payments for August?
by Word Gypsy
Tue Feb 19, 2019 7:46 am
Forum: Introduce Yourself
Topic: Hello comunnity
Replies: 1
Views: 1038

Re: Hello comunnity

NJ? Welcome to CC!~
by Word Gypsy
Thu Sep 13, 2018 1:24 pm
Forum: Author Exchange
Topic: Accessing Old Articles
Replies: 10
Views: 2826

Re: Accessing Old Articles

Hopefully, this issue makes it to CC's to-do list. You should have access to unsold articles. I hope someone from CC sees this thread soon.....
by Word Gypsy
Thu Sep 13, 2018 10:20 am
Forum: Author Exchange
Topic: Accessing Old Articles
Replies: 10
Views: 2826

Re: Accessing Old Articles

Hey, you are right. The usage articles are frozen and have been for a few years. The ones I can access are full rights. It has something to do with not wanting writers to changes prices once an article has sold for usage.
by Word Gypsy
Wed Sep 12, 2018 5:05 pm
Forum: Author Exchange
Topic: Accessing Old Articles
Replies: 10
Views: 2826

Re: Accessing Old Articles

I just checked a few from 2013, 2011, and 2006 and no problems. Hopefully, this gets ironed out for you soon.