{"id":5753,"date":"2016-05-26T11:46:05","date_gmt":"2016-05-26T18:46:05","guid":{"rendered":"https:\/\/www.constant-content.com\/blog\/?p=5753"},"modified":"2023-12-04T14:54:11","modified_gmt":"2023-12-04T22:54:11","slug":"how-should-brands-handle-somber-days-in-the-calendar","status":"publish","type":"post","link":"https:\/\/www.constant-content.com\/content-writing-service\/2016\/05\/how-should-brands-handle-somber-days-in-the-calendar\/","title":{"rendered":"How Should Brands Handle Somber Days in the Calendar?"},"content":{"rendered":"<div class=\"entry-content\"><p>Holidays can provide great opportunities for brands to better connect with customers and boost sales. But this is not the case for all holidays. Memorial Day and Veteran&#8217;s Day are two examples where brands have to be very attuned to what the day is about and not be seen as trying to score a profit off a day of reverence. If you come off as tone-deaf, you <em>will<\/em> receive backlash as many brands have experienced.<!--more--><\/p>\n<h2><span id=\"when-bad-tweets-happen\"><strong>When Bad Tweets Happen<\/strong><\/span><\/h2>\n<p>Memorial Day is right around the corner and is centered on the men and women who made the ultimate sacrifice for their country, along with their families. Here are a few fails from some well-known brands:<\/p>\n<p style=\"padding-left: 30px;\"><strong>IHOP:<\/strong> The International House of Pancakes started their Memorial Day tweet off right with a short and simple &#8220;Thank you,&#8221; but offended many by displaying a tall stack of red-white-and-blue berry pancakes.\u00a0This made many feel like the company was trying to make Memorial Day about increasing their pancake sales.<\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5772 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet.jpg\" alt=\"IHOP, @IHOP: Thank you. #MemorialDay \/ Picture of a stack of pancakes\" width=\"580\" height=\"772\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet.jpg 580w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet-225x300.jpg 225w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet-38x50.jpg 38w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5780 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet01-1-e1464298571404.jpg\" width=\"593\" height=\"149\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet01-1-e1464298571404.jpg 593w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet01-1-e1464298571404-300x75.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet01-1-e1464298571404-50x13.jpg 50w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5774 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet02.jpg\" alt=\"D Mendez, @mendezbuscos: @IHOP @JoeMande international house of pandering\" width=\"593\" height=\"223\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet02.jpg 593w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet02-300x113.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet02-50x19.jpg 50w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5775 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet03.jpg\" alt=\"abel trevino, @abeltrev: Seriously, @IHOP, &quot;Celebrate Memorial Day?!&quot; Did your marketing team not research what Memorial Day is in recognition of? #PRFail\" width=\"594\" height=\"253\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet03.jpg 594w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet03-300x128.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/ihoptweet03-50x21.jpg 50w\" sizes=\"(max-width: 594px) 100vw, 594px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><strong>Cinnabon:<\/strong>This was another example of a brand trying to shoehorn their product into a Memorial Day tweet.<\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5769 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet.jpg\" alt=\"Cinnabon, @Cinnabon: Take time to enjoy the sweeter things in life today, &amp; to remember those who made the sacrifices for us to enjoy them \/ Picture of frosted cinnamon buns \" width=\"598\" height=\"688\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet.jpg 598w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet-261x300.jpg 261w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet-43x50.jpg 43w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/p>\n<p style=\"padding-left: 30px;\">Predictably, it backfired.<\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5770 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet01.jpg\" alt=\"Elliot Turner, @eturner303: @Cinnabon Leveraging memorial day remembrance to sell cinnamon rolls is in very bad taste, literally and figuratively. :(\" width=\"597\" height=\"254\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet01.jpg 597w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet01-300x128.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet01-50x21.jpg 50w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5771 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet02-e1464298594326.jpg\" alt=\"Greg Weston, @westongreg: Using Memorial Day to encourage people to eat at @Cinnabon is a pretty lousy thing to do.\" width=\"600\" height=\"148\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet02-e1464298594326.jpg 600w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet02-e1464298594326-300x74.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/cinnabontweet02-e1464298594326-50x12.jpg 50w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><strong>Stone Brewing:\u00a0<\/strong>The brewery company didn\u2019t get a great reaction from its Memorial Day tweet.<\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5777 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet.jpg\" alt=\"Stone Brewing, @StoneBrewingCo: Something to remember on #MemorialDay. It\u2019s a LOT better and a LOT more memorable with #craftbeer! http:\/\/ow.ly\/i\/5Fvcf \" width=\"609\" height=\"318\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet.jpg 609w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet-300x157.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet-50x26.jpg 50w\" sizes=\"(max-width: 609px) 100vw, 609px\" \/><\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5778 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet01.jpg\" alt=\"Daniel Smith, @Baytiff08: @StoneBrewingCo hey, I love you guys, but to me Memorial Day is already memorable enough because of what it's for. nothing else is necessary\" width=\"605\" height=\"291\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet01.jpg 605w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet01-300x144.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/stonebrewerytweet01-50x24.jpg 50w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/p>\n<h2><span id=\"getting-it-right\"><strong>Getting it Right<\/strong><\/span><\/h2>\n<p>If you do want to acknowledge days of reverence, you can craft a successful post if you follow a few guidelines:<\/p>\n<ol>\n<li>Do not put your product or service in the spotlight.<\/li>\n<li>Focus on the reason behind the day.<\/li>\n<li>Keep your message simple.\u00a0Major League Baseball provides a good example with this Memorial Day tweet:<\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" class=\"alignnone wp-image-5776 size-full\" style=\"border: 2px solid black;\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/mlbtweet.jpg\" alt=\"MLB, @MLB: On this #MemorialDay, we salute those who have served and sacrificed for our nation, and those who continue to do so. \/ Picture of service men saluting in front of a baseball stadium crowd\" width=\"593\" height=\"605\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/mlbtweet.jpg 593w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/mlbtweet-294x300.jpg 294w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2016\/05\/mlbtweet-50x50.jpg 50w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/><\/p>\n<p>This tweet works because although the photo was taken at a baseball stadium, the service members take center stage.\u00a0The message comes through loud and clear \u2013 the MLB respects America&#8217;s military personnel.<strong>\u00a0<\/strong><\/p>\n<h2><span id=\"its-all-about-respect\"><strong>It\u2019s All about Respect<\/strong><\/span><\/h2>\n<p>Days like Veteran&#8217;s Day and Memorial Day require more sensitivity and understatement on social media.\u00a0Always consider your target market when you plan your social media on these days and remember that not every post or tweet has to be about your company or products. By maintaining a deferential and respectful tone, you should be able to strengthen the connection with your customers instead of facing a backlash.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Holidays can provide great opportunities for brands to better connect with customers and boost sales. But this is not the case for all holidays. Memorial Day and Veteran&#8217;s Day are two examples where brands have to be very attuned to what the day is about and not be seen as&#8230; <a class=\"read-more\" href=\"https:\/\/www.constant-content.com\/content-writing-service\/2016\/05\/how-should-brands-handle-somber-days-in-the-calendar\/\">Continue Reading <span class=\"icon icon-circle-chevron-right\"><\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":5785,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[305],"tags":[171,207,113,142,7],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Should Brands Handle Somber Days in the Calendar? - Constant Content<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.constant-content.com\/content-writing-service\/2016\/05\/how-should-brands-handle-somber-days-in-the-calendar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Should Brands Handle Somber Days in the Calendar? - Constant Content\" \/>\n<meta property=\"og:description\" content=\"Holidays can provide great opportunities for brands to better connect with customers and boost sales. 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