{"id":27143,"date":"2018-08-06T07:00:14","date_gmt":"2018-08-06T14:00:14","guid":{"rendered":"https:\/\/www.constant-content.com\/content-writing-service\/?p=27143"},"modified":"2019-03-15T08:44:31","modified_gmt":"2019-03-15T15:44:31","slug":"content-marketing-attribution","status":"publish","type":"post","link":"https:\/\/www.constant-content.com\/content-writing-service\/2018\/08\/content-marketing-attribution\/","title":{"rendered":"Content Marketing Attribution Models: How To Calculate Your Content Marketing ROI"},"content":{"rendered":"<div class=\"entry-content\"><p>How do you know if your content is <em>actually <\/em>driving revenue?<\/p>\n<p><strong>Better still, how do you know which PIECE of content is actually driving revenue?<\/strong><\/p>\n<p>Enter attribution models.<\/p>\n<p>Attribution models assign a value to various touch points a lead had with your company before converting. For content marketing, this means understanding the blog posts, <a href=\"https:\/\/www.constant-content.com\/writing-white-papers\/\">white papers<\/a>, social content or other <a href=\"https:\/\/www.constant-content.com\/content-writing-service\/2018\/12\/types-of-content\/\">type of content<\/a> that a person engaged with before becoming a lead and ultimately a customer.<\/p>\n<p>For the sports fans out there, you can think of content attribution as a way to credit the assist (or even the second assist).<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29763\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/marketing-attribution-quote.jpg\" alt=\"\" width=\"500\" height=\"200\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/marketing-attribution-quote.jpg 500w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/marketing-attribution-quote-300x120.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/marketing-attribution-quote-50x20.jpg 50w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>But here\u2019s the hard part.<\/p>\n<p>How do you assign a value to all your different content and campaigns? How much weight does social content carry? Is the first touch point, the lead creation touch point, or the conversion point more important? Should everything have an equal value, or do the most recent interactions matter most?<\/p>\n<div style=\"background-color: #d3d3d3; padding: 25px;\"><strong>Free Actionable Bonus<\/strong>: Get the complete guide <span id=\"upgrade\" style=\"color: #3366ff; text-decoration: underline; cursor: pointer;\">Creating Content for All 4 Stages of The Buyer Journey<\/span><\/div>\n<p>This article aims to help marketing directors understand the challenges of content attribution, why it matters, and which model best suits your business.<\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"what-is-marketing-attribution\">What is Marketing Attribution?<\/span><\/h2>\n<p>As marketers, we\u2019re all familiar with the <a href=\"https:\/\/www.constant-content.com\/content-writing-service\/2017\/11\/creating-content-for-the-buyers-journey\/\">buyer journey<\/a>. At the top of the funnel a prospect has never even heard of your company \u2013 by the end of the journey they know and trust your company so much they\u2019re ready to do business with you.<\/p>\n<p>But how do you know when someone first learned of your company? On the flip side, which piece of content motivated them convert? And what happened in between these two touch points?<\/p>\n<p><strong>Without marketing attribution, it\u2019s incredibly difficult to answer these questions.<\/strong><\/p>\n<p>Most attribution models focus on 3 key touch points:<\/p>\n<ul>\n<li><strong>First touch<\/strong>. The first time a prospect interacted with your company<\/li>\n<li><strong>Lead creation<\/strong>. The conversion point where a prospect becomes a lead (newsletter, content upgrade, free trial, etc.)<\/li>\n<li><strong>Conversion<\/strong>. The conversion point where a lead become a customer (purchase, sign up, etc.)<\/li>\n<\/ul>\n<p>You\u2019re investing a lot of time, energy, and resources into various campaigns so it\u2019s imperative that you know exactly how much value these campaigns return. And doing so will allow you to identify and scale the areas you\u2019re having success while trimming any budget-wasting campaigns.<\/p>\n<p>So rather than saying \u201cI think our Facebook ads have done well, they\u2019ve earned over 1,000 clicks!\u201d, you can say \u201cOur Facebook ads are great, they\u2019ve generated 5 new customers for over $1,000 in revenue this month!\u201d<\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"why-does-content-marketing-attribution-matter\">Why Does Content Marketing Attribution Matter?<\/span><\/h2>\n<p>Most <a href=\"https:\/\/www.constant-content.com\/content-writing-service\/2018\/11\/content-team\/\">marketing teams<\/a> at established companies have numerous campaigns happening at any given time and countless campaigns over the course of a year. So how do you know which campaigns and which channels were most successful?<\/p>\n<p>Marketing attribution provides marketing teams with a framework to <a href=\"https:\/\/www.constant-content.com\/content-writing-service\/2017\/10\/calculating-your-content-marketing-roi\/\">calculate the ROI<\/a> of various campaigns to see which campaigns are winners and which are duds.<\/p>\n<p>There are lots of other stats that support the importance of marketing attribution as well.<\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.oracle.com\/marketingcloud\/4-cross-channel-marketing-stats-marketers-need-to-know-going-into-2017\">67%<\/a> of shoppers regularly use more than one channel to make purchases<\/li>\n<li><a href=\"https:\/\/blogs.oracle.com\/marketingcloud\/4-cross-channel-marketing-stats-marketers-need-to-know-going-into-2017\">9.5<\/a> is the number of visits to a retailer\u2019s site before a shopper decides to buy<\/li>\n<\/ul>\n<p>However, one of the toughest parts with marketing attribution is knowing which model to use. So with that in mind, next we&#8217;ll look at most common models and when to use them.<\/p>\n<script>(function() {\n\twindow.mc4wp = window.mc4wp || {\n\t\tlisteners: [],\n\t\tforms: {\n\t\t\ton: function(evt, cb) {\n\t\t\t\twindow.mc4wp.listeners.push(\n\t\t\t\t\t{\n\t\t\t\t\t\tevent   : evt,\n\t\t\t\t\t\tcallback: cb\n\t\t\t\t\t}\n\t\t\t\t);\n\t\t\t}\n\t\t}\n\t}\n})();\n<\/script><!-- Mailchimp for WordPress v4.8.3 - https:\/\/wordpress.org\/plugins\/mailchimp-for-wp\/ --><form id=\"mc4wp-form-1\" class=\"mc4wp-form mc4wp-form-17463 mc4wp-form-theme mc4wp-form-theme-blue\" method=\"post\" data-id=\"17463\" data-name=\"Stay up-to-date\" ><div class=\"mc4wp-form-fields\"><div style=\"text-align:left;font-family:'Proxima Nova W01 Regular', sans-serif;\">\r\n <h5 style=\"padding-top:0;color:white;\"><span id=\"get-a-weekly-dose-of-our-best-content-marketing-tips-trends-and-insights\">Get a weekly dose of our best content marketing tips, trends, and insights.<\/span><\/h5>\r\n  <div style=\"display:flex;\">\r\n   <p style=\"width:75%;\"><input style=\"color:#555;font-size:18px;height:50px;width:99.5%;border:0;padding:5px 15px;border-radius:4px;\" type=\"email\" name=\"EMAIL\" placeholder=\"Email address\" required \/><\/p>\r\n   <p style=\"width:25%;\"><input class=\"newSubmit\" style=\"font-size:18px;height:50px;width:100%;border:0;background-color:#3ce3ae;border-radius:4px;color:#2a3955;\" value=\"Subscribe\" type=\"submit\"><\/p>\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n.newSubmit {cursor:pointer;}\r\n.newSubmit:hover {background-color:#59f3c2;}\r\n<\/style><\/div><label style=\"display: none !important;\">Leave this field empty if you're human: <input type=\"text\" name=\"_mc4wp_honeypot\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><\/label><input type=\"hidden\" name=\"_mc4wp_timestamp\" value=\"1779334087\" \/><input type=\"hidden\" name=\"_mc4wp_form_id\" value=\"17463\" \/><input type=\"hidden\" name=\"_mc4wp_form_element_id\" value=\"mc4wp-form-1\" \/><div class=\"mc4wp-response\"><\/div><\/form><!-- \/ Mailchimp for WordPress Plugin -->\n<p>&nbsp;<\/p>\n<h2><span id=\"single-touch-attribution-models\">Single-Touch Attribution Models<\/span><\/h2>\n<p>The simplest type of model is a single-touch. Here we\u2019re assigning 100% of the conversion value to a single touch point. Naturally, we have 2 main types of single-touch models: first-touch and last-touch.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"first-touch\">First-Touch<\/span><\/h3>\n<p>Just like it sounds, this model gives 100% of the weight to the first touch-point that created a lead. For example, perhaps a lead filled out a blog form, or downloaded an <a href=\"https:\/\/www.constant-content.com\/hire-ebook-writer\/\">ebook<\/a>. In this case, that blog form or ebook getting 100% of the credit for the conversion.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29823\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/first-touch.jpg\" alt=\"\" width=\"1000\" height=\"500\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/first-touch.jpg 1000w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/first-touch-300x150.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/first-touch-768x384.jpg 768w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/first-touch-50x25.jpg 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"last-touch\">Last-Touch<\/span><\/h3>\n<p>Last-touch focuses not on the lead creation, but the actual sale. If someone subscribes to a blog newsletter but doesn\u2019t convert into a customer until they watch a webinar a couple weeks later, then the webinar gets 100% of the credit.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29253\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/last-touch.jpg\" alt=\"\" width=\"1000\" height=\"500\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/last-touch.jpg 1000w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/last-touch-300x150.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/last-touch-768x384.jpg 768w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/last-touch-50x25.jpg 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"when-to-use-single-touch-models\">When to Use Single Touch Models<\/span><\/h3>\n<p>While it\u2019s easy to write these models off as overly simplistic (which is true), they are still very useful in their own right.<\/p>\n<p>Single-touch models make sense for companies with a very short sales cycle. It can also be useful to evaluate the effectiveness of your top-of-funnel and bottom-of-funnel content. For example, how much demand does your TOFU content generate? What about BOFU content? If it isn\u2019t producing any leads, then you may want to revisit and improve those articles.<\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"multi-touch-attribution-models\">Multi-Touch Attribution Models<\/span><\/h2>\n<p>Taking these models one step further, we have multi-touch attribution models. While the name is fairly self-explanatory, these models are ideal for companies that use multiple marketing channels or have a slightly longer sales cycle.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"linear-attribution-models\">Linear Attribution Models<\/span><\/h3>\n<p>Linear attribution models are just slightly more complicated than single-touch models. In this we\u2019re assigning an equal weight to all our content and touchpoints. The advantage of this model is that it is still a relatively easy to calculate while still capturing more information than single-touch models.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29283\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/linear.jpg\" alt=\"\" width=\"1000\" height=\"500\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/linear.jpg 1000w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/linear-300x150.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/linear-768x384.jpg 768w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/linear-50x25.jpg 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"time-decay-multi-touch-model\">Time-Decay Multi-Touch Model<\/span><\/h3>\n<p>One of the most common types of multi-touch models is called the time decay model. In this case, you assign the most weight to the most recent integration a lead had prior to converting, with a descending weight to each interaction that preceded it.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29313\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Untitled-1.jpg\" alt=\"\" width=\"1000\" height=\"500\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Untitled-1.jpg 1000w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Untitled-1-300x150.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Untitled-1-768x384.jpg 768w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Untitled-1-50x25.jpg 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"u-shaped-model\">U-Shaped Model<\/span><\/h3>\n<p>A U-Shaped model assign the most weight to the first and last touch, and every interaction in-between shares a small, equal portion of the credit. The image assigns 40% of the value to the first and last touch with every point in between sharing the remaining 20% evenly, but you can tweak this to better suit your company.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29263\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/U-shaped.jpg\" alt=\"\" width=\"1000\" height=\"500\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/U-shaped.jpg 1000w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/U-shaped-300x150.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/U-shaped-768x384.jpg 768w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/U-shaped-50x25.jpg 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"when-to-use-multi-touch-model\">When to Use Multi-Touch Model<\/span><\/h3>\n<p>The main benefit of multi-touch attribution models is that you can capture all the interactions a person had with your company prior to becoming a lead and ultimately converting.<\/p>\n<p>While there are some cases where a single-touch model does a good enough job, most companies will rely on a multi-touch model.<\/p>\n<p>Companies with a longer sales cycle (more than few months), multiple marketing channels, or lots of campaigns should absolutely use one of these models. The time decay model is also a good way to look at the effectiveness of a timed promotional campaign, because it devalues the first parts of the campaign which didn\u2019t result in a conversion.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"account-based-attribution-models\">Account-based Attribution Models<\/span><\/h3>\n<p>Depending on your industry, you may be focused on account-based marketing. In this case, lead interactions are grouped at the account level and interactions with content are counted toward the final conversion.<\/p>\n<p>Here the weight is based more on the leads role and position in a company. So, if both a director and an intern at XYZ Corp. both interact with your content, they are weighted differently.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"algorithmic-attribution-models\">Algorithmic Attribution Models<\/span><\/h3>\n<p>Algorithmic attribution models are the most complicated attribution model and are entirely unique to each individual business. This model requires some fairly sophisticated software, so it\u2019s limited to those companies that can actually afford it.<\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"choosing-the-right-model\">Choosing the Right Model<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-29773\" src=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Avinash-Kaushik.jpg\" alt=\"\" width=\"500\" height=\"200\" srcset=\"https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Avinash-Kaushik.jpg 500w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Avinash-Kaushik-300x120.jpg 300w, https:\/\/cc-west-blog-assets.s3.amazonaws.com\/uploads\/2018\/08\/Avinash-Kaushik-50x20.jpg 50w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>It\u2019s difficult to know <u>definitively<\/u> which model is best for your company.<\/p>\n<p>In fact, just <a href=\"http:\/\/www.bizible.com\/hubfs\/State-of-Pipeline-Marketing-Report-2016.pdf?t=1493412598337\">22%<\/a> of marketers say they believe they\u2019re using the right attribution model \u2013 with 43% saying they believe their company is using the wrong model and 35% unsure.<\/p>\n<p>If you\u2019re undecided between a few of the different models, answering these questions will help you come to a decision.<\/p>\n<p>&nbsp;<\/p>\n<h4><span id=\"how-long-is-the-average-sales-cycle\">How long is the average sales cycle?<\/span><\/h4>\n<p>If you have a longer sales cycle, then single touch models can\u2019t tell you a whole story. If your sales cycle is anything longer than a month or two, then I\u2019d recommend a multi-touch model.<\/p>\n<p>&nbsp;<\/p>\n<h4><span id=\"what-the-average-number-of-touch-points-prior-to-conversion\">What the average number of touch points prior to conversion?<\/span><\/h4>\n<p>Mo\u2019 touch points, mo\u2019 complicated attribution models.<\/p>\n<p>&nbsp;<\/p>\n<h4><span id=\"how-many-marketing-channels-are-you-active-on\">How many marketing channels are you active on?<\/span><\/h4>\n<p>The number of channels you\u2019re active on will also play a role here. If you\u2019re on 3 or more channels (which most companies are), then single-touch models won\u2019t cut it.<\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"measuring-your-content-marketing-attribution\">Measuring Your Content Marketing Attribution<\/span><\/h2>\n<p>This biggest drawback to marketing attribution is that its complicated and requires an up-front investment into setting up the tools, tracking, and reports necessary to follow prospects throughout the entire journey from discovery to conversion.<\/p>\n<p>That said, having a robust attribution model can give you access to some incredibly valuable data. Known which campaigns are performing well and which aren&#8217;t will help you better utilize your marketing budget while increasing growth.<\/p>\n<p>Do you need a content marketing partner? <a class=\"external-link\" href=\"https:\/\/www.constant-content.com\/area\/fuel-your-business.htm\" rel=\"nofollow\">Constant Content<\/a> connects you with thousands of professional writers able to create articles, ebooks, product descriptions and other assets to tell your brand story, drive SEO and win sales.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How do you know if your content is actually driving revenue? Better still, how do you know which PIECE of content is actually driving revenue? Enter attribution models. Attribution models assign a value to various touch points a lead had with your company before converting. For content marketing, this means&#8230; <a class=\"read-more\" href=\"https:\/\/www.constant-content.com\/content-writing-service\/2018\/08\/content-marketing-attribution\/\">Continue Reading <span class=\"icon icon-circle-chevron-right\"><\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":29783,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1253],"tags":[1383,1353,1393],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Content Marketing Attribution Models: How To Calculate Your Content Marketing ROI - Constant Content<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.constant-content.com\/content-writing-service\/2018\/08\/content-marketing-attribution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Marketing Attribution Models: How To Calculate Your Content Marketing ROI - Constant Content\" \/>\n<meta property=\"og:description\" content=\"How do you know if your content is actually driving revenue? Better still, how do you know which PIECE of content is actually driving revenue? Enter attribution models. Attribution models assign a value to various touch points a lead had with your company before converting. For content marketing, this means... 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