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Chat Etiquette

There are few people who haven’t chatted online at least once. Though it’s still fairly new, most people who have a computer with internet access have indulged in this activity. Chat is one of the most common forms of communication these days. Unlike the phone, you can have numerous conversations at once. You can chat with friends, business colleagues, and strangers. Though chatting is so easy and carefree, there are still manners and etiquettes that need to be observed:

1. Initiating Conversation
When you initiate a conversation with anyone, a stranger or a long time friend, be sure you have something to talk about. One of the most annoying things in chat is when someone messages you to ask how you are and then has nothing else to say. You don’t need to chat with someone every single time you see them online, so when you do message them, have a question in mind or a piece of news to share. This will make your chats with anyone more interesting and seem less like a burden.

2. Use Manners
Just because you’re online and not talking face to face or voice to voice, doesn’t mean you should throw manners out the window altogether. Say “thank you” and “you’re welcome” when appropriate. When someone does ask how you are, ask the same back. Use the same manners you would if you were in person or on the telephone with anyone.

3. Avoid excessive jargon and word emoticons
There are certain abbreviations that have become commonplace in the chatting world such as “bbl,” which stands for be back later and “brb,” which stands for be right back. But sometimes you will come into contact with people who have an abbreviation for every word. There are people who will say that it makes typing faster, but in many cases the word is exactly the same length, just different letters. Unless you’re a teenager chatting to another teenager, you can type normally. If you have word emoticons (pictures that replace certain words in your chat conversations), cut them down to a bear minimum as they can make reading very difficult for the other person. If the emote for a word is a picture only (instead of a colourful word), don’t use it at all, as the person will have a hard time figuring out what you are trying to say. These items might look cute, but more than one or two is hard on the eyes. And if you are chatting with business colleagues always type properly. You don’t want to look unprofessional.

4. Caps
In the internet world caps means yelling. Don’t use them unless maybe you want to emphasize ONE word in a sentence. Otherwise people get the impression that you are angry.

5. Use facial emoticons
Since the other person cannot see you when you type something, it is sometimes important to use a smiling or frowning emoticon to let the other person know that you are just joking or upset by what has been said. If you want to tell a joke and aren’t sure how it might be taken, use the smiley to indicate you are kidding or don’t say it at all. Many miscommunications can occur while chatting.

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