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Customer Relationship Management: Using Value Based Selling to Get Customers

Value based selling has become a prime sales principle in the business world of marketing. The more marketing that has to be integrated, the more will the drive to understand customers and sell them your product becomes imperative. You cannot sell when you don´t know how to sell or to whom you´re selling your service. It all boils down to: Are you providing carpet cleaning services, if the customer demands this, or are you selling them your window cleaning service? In today´s world of sales, value for services has taken on newer meanings, especially with customers becoming more and more aware of selection, brands, reward points or just plain quality of a service. Anyone who is marketing a product or service should understand that ´value´ to a customer is something that a customer finds ´worth in´ and hence a desire to purchase or possess.

Words: 620   Downloads: 0   Category: Management   By: Ann Mittra

Total Quality Management Can Boost Profit

This articles describes total quality management principles and gives tips to get employees on board. Implementing TQM tends to improve employee moral and increase customer satisfaction, which ultimately leads to increased profit. Pitfalls and challenges of TQM are also discussed.

Words: 517   Downloads: 0   Category: Management   By: Marlene Garcia

Managing Your Minutes: Making Time for What Really Matters

Looking back, successful executives, entrepreneurs and Baby Boomers often feel they accomplished much more during their youth. This article includes valuable tips for managing your minutes and making time for what really matters.

Words: 1118   Downloads: 0   Category: Management   By: Alex Kirkwood
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3 Ways to Improve Employee Engagement in New Hires

Great companies need great employees, and great employees are usually highly engaged in their work. This 517-word article talks about three ways a company can improve employee engagement in new hires.

Words: 517   Downloads: 0   Category: Management   By: Kate Hils

Business Ethics: Challenges and Rewards

Business ethics present a challenge to large or small firms when dealing with customers, employees, and shareholders. This article outlines common ethical concerns and their implications on profits. It also talks about benefits of honest and fair business practices.

Words: 504   Downloads: 1   Category: Management   By: Marlene Garcia
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Hostile Work Environments: What They Are and How to Deal With Them

When employees feel comfortable in the workplace, efficiency, productivity and revenue all can increase for a business. Some work environments are hostile, however. This means the employees do not feel comfortable while at work and subsequently have trouble doing their jobs.

Words: 560   Downloads: 0   Category: Management   By: Wonderwandarocks

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